Responsive Service and Parts Support from Sesco Products Group
Sesco
Products Group has established and maintained our strong customer base
by concentrating on being a "service-first" organization. Our
long term relationships have developed through successful customer support
and field service. Sesco Product Group's technical service staff is trained
to support our entire product line as well as general coil processing
set-up and troubleshooting techniques.
Our field service technicians are available to support many on-site customer needs. These include:
- new equipment installations
- production troubleshooting
- preventative maintenance
- equipment repairs & rebuilds
- recommendations for replacements & upgrades
All factory service technicians are dispatched from our plant located in Sterling Heights, Michigan.
To provide the fastest customer response time in the industry, Sesco Products Group offers unique customer technical service. A service technician is always available for technical phone service during normal business hours. Production efficiency, machine set-up, and troubleshooting recommendations can be provided for immediate results. After hours service is available through our 24 hour technical phone service. Any customer that requires immediate off-shift support will get a response from one of our factory trained technicians within 1 hour of calling the factory.
To schedule field service for your Sesco Products Group equipment, give us call at (586) 979-4400 or fax (586) 979-2970 or send us an e-mail request.
